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Microsoft’s Tough Friday: Software giant battles hackers, malware, and a cloud outage

While workers at many companies were ending their work week Friday, Microsoft techs were scrambling to put out operational fires.

Late on Friday afternoon, Microsoft discovered that its worldwide Azure cloud service had gone offline when an expired security certificate prevented users from accessing the network.

Meanwhile, the company also discovered that a malware infection already discovered on internal computers at Facebook, Apple, and Twitter had crept into its in-house systems, too.

Azure fails

All encrypted traffic on Azure was disrupted when an SSL certificate expired, Microsoftexplained at a company website. Unencrypted traffic was unaffected by the certificate snafu, the company added.

microsoft azure

Service was almost totally restored by Saturday morning.

While the outage caused lots of grumbling on Microsoft’s online forums, contributor Brian Reischl accepted the mishap with a wry sense of humor.

“Might want to fix that, ASAP,” he wrote after a “certificate expired” message appeared on his computer screen. “It also wouldn’t hurt to put a sticky note on someone’s monitor so they remember to update that before it expires next time.

Outages aren’t new to Azure users. A year ago, the system went down. A certificate was the root cause of that outage, too. In addition, Western European users lost service due to a configuration issues in July 2012.  Read More

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Posted on February 24, 2013, in #technology and tagged , , , , , . Bookmark the permalink. Leave a comment.

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